Evidence-Based Transformational Change
The Awareness, Desire, Knowledge, Ability, and Reinforcement (ADKAR) change management model will address the barriers to change (Wong et al., 2019). This change model will help to bring transformational change in the Jordan community. The first step is creating Awareness (A) among stakeholders regarding the use of telehealth technology. The next step will focus on creating a Desire (D) for change by telling the adverse outcomes if the change is not implemented in Jordan’s community center. In the next step, Knowledge (K) will be provided regarding the use and application of technology. The next step is ensuring the sense of Ability (A) among stakeholders for Reinforcement (R) of the change process in the community center. The stakeholders can use all these steps to implement telehealth technology in the community center by changing the organizational culture of using the community center only for recreational activities. These changes in organizational culture through transformational change can be used for giving culturally appropriate medical care to all the individuals in the community. It will create healthy environments that encourage health and well-being for all individuals.
Effective verbal and open communication methods can ensure ongoing and effective communication among the stakeholder team. The key individuals accountable for implementing the change are community residents of Jordan, the project manager, nurses, healthcare care experts, and members of funding agencies. All the team members need to follow the steps of change management theory to implement the change process. One study demonstrated that the ADKAR change management model is helpful for project management evaluation in a pediatric healthcare center (Glegg et al., 2019).
The goals of Healthy People are to provide health treatments for all individuals on, equality, and the promotion of healthy beings of people by 2030 (Healthy People 2030, 2023). Healthy People also focuses on the effective leadership style (visionary) for creating health and wellness among individuals in the community. The visionary leadership style focuses on the equal provision of medical care for all individuals. Healthy People also focuses on enhancing medical care through information health technology through telehealth by 2030. All these goals are aligned with the proposed telehealth technology change for equal medical care provision.
The vision for the health community is to promote awareness among community members regarding disease management through telehealth technology. The community members will be given the education to consider the resources that are available to increase outcomes. The benefits are cost-effective treatment and improved healthcare access for all individuals. The risks are the chances of a data breach that result in privacy and security concerns among community members (Zhou et al., 2019). The patient’s medical information is at risk of being attacked by hackers.
Transformational and collaborative leadership styles will be used to effectively implement the change for achieving health and wellness goals. The transformational leadership style creates an environment where all the team members are responsible for their duties, resulting in positive outcomes. On the other hand, collaborative leadership helps improve communication among stakeholders so that all members share their ideas and actively participate in the decision-making process to improve outcomes (Hansen & Pihl-Thingvad, 2018). Thus it is justified that both leadership styles will help to implement and sustain the change process in the community center of Jordan.
Stakeholder interest and support will be cultivated by offering them incentives. This approach of offering incentives will increase the interest of stakeholders in the change proposal for community healthcare. Stakeholders are the essential aspects of the change proposal method. The stakeholders for the proposed change are project managers, nurses, healthcare professionals, community residents of Jordan, and funding organizations. The stakeholders influence the change proposed in the following ways:
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